Compatibility of Ergonis Software products with macOS / Mac OS X versions



On this page, we give you all the information you need about the compatibility of our products with Apple's latest macOS version. Read through this page to prepare for a painless upgrade to new macOS versions as far as our products PopChar X, Typinator, and KeyCue are concerned.

Important information for early testers of Catalina

Caution

The latest versions of our products have been tested successfully on current preview versions of macOS Catalina (10.15). However, some additional care is required during installation:

Typinator only

  • When you double-click the downloaded Typinator disk image, the Finder complains that the disk image "can't be opened because it is from an unidentified developer". The message is incorrect and is caused by a bug in Catalina. You may also see such messages when you try to open disk images from other software companies. As a workaround, control-click or right-click the disk image icon and select "Open". You will then see a similar incorrect warning, but now you can click the "Open" button to mount the disk image.
  • After mounting the disk image, do NOT follow the instructions in the window. Instead of double-clicking the icon, rather perform a manual installation: Make sure Typinator is not running (if it is, quit Typinator), then drag the Typinator icon from the disk image to the Applications folder to install Typinator. Finally, find Typinator in the Applications folder and launch it with a double-click.

PopChar and KeyCue

  • You can mount the disk image on Catalina and install the applications by double-clicking their icons in the disk image window. At the end of the installation, the rotating activity indicator in the bottom right of the window will not stop. Just wait a few seconds, then quit the installer.

All Products

  • Catalina is more restrictive than Mojave with respect to certain permissions. All our products need special permissions to perform their tasks (Typinator: watching keystrokes and inserting expansions; PopChar: inserting characters in documents; KeyCue: finding menu shortcuts and executing menu commands). When you launch the applications the first time, you will be asked to give them permissions to "control your computer", to automate other applications, and to monitor input from the keyboard, mouse or trackpad. You need to activate these permissions to allow the applications to do what they have been designed for.

You are all set with the latest versions - read on if you are not up-to-date

Latest versions are fully compatible

The latest versions of PopChar X (8.6 or newer), Typinator (8.1 or newer) and KeyCue (9.4 or newer) are all fully compatible with Mac OS X 10.8 up to macOS Mojave (10.14). If you already run Mojave or plan to upgrade soon, please make sure that you have the latest versions of our products installed.

Older versions may need an upgrade

If you are using an older version of one of our products, see the table to the right and the following sections for product-specific information about compatibility and upgrade options.

Minimum requirements for recent OS X versions

 
El Capitan
Sierra
High Sierra
Mojave
PopChar X
7.2
7.2
7.2
8.6
KeyCue
7.5
8.4
8.5
9.1
Typinator
6.10
7.2
7.5
7.9

 

For detailed information concerning the individual products, please see the sections below.

Upgrade to the current versions

 

Free upgrades for recent licenses

If you already have a license for the current major version, we strongly recommend that you update to the most recent version available. Since our licenses include all minor version updates, the update to the latest version is free for you in this case.

Just download the new version and enjoy.

Upgrade path for earlier versions

If you own an older license (no matter how old it is), you can purchase an upgrade to the most recent version at 50% of the regular price.

Please visit the pricing pages of the individual products for further details and visit our online store to place your upgrade order.

Detailed information about individual products

PopChar X - insert special characters and umlauts

PopChar X

Do not use version 8.5 (or older) with Mojave!

Do not use version 7.1 (or older) with El Capitan, Sierra, or High Sierra!

Do not use version 5.x (or older) with Yosemite or Mavericks!

Versions older than those mentioned above may crash, freeze or otherwise fail on recent macOS versions. PopChar versions older than 7.2 will show an empty character table on El Capitan and newer, versions older than 8.4 my lock up and fail to insert characters on Mojave.

PopChar 8.6 contains important fixes for stability, compatibility and performance, so we recommend at least version 8.6 for all users.

Our recommendations

  • For all recent versions of macOS, we recommend PopChar 8.6 or newer.
  • On Mojave, you need at least PopChar 8.6.
  • On High Sierra, Sierra and El Capitan, use at least PopChar 7.2.
  • On Mavericks and Yosemite, use at least PopChar 7.0.

 

Typinator

Typinator

Do not use version 7.8 (or older) with Mojave!

Typinator 7.7 contains important compatibility changes for Mojave, especially with respect to the new security checks of Mojave. Version 7.8 and 7.9 improve Typinator's adoption to Dark Mode.

In Typinator versions 6.3 through 7.9, we made important improvements for stability and compatibility. To avoid known problems, we therefore highly recommend to use at least version 7.9.

We also recommend Typinator 8.0 or newer for all switchers from TextExpander, because version 8.0 contains some essential improvements of the import function.

If you switch from aText to Typinator, you need Typinator 7.0 or newer to import your aText snippet collection.

Our recommendations

  • For all recent versions of macOS, we recommend Typinator 8.1 or newer.
  • On Mojave, you need at least Typinator 7.9.
  • On El Capitan and Yosemite, use at least Typinator 6.11.
  • On Mavericks, use at least Typinator 6.5.

 

If you are testing a preview version of Catalina, you need at least Typinator 8.0. Older versions of Typinator do not launch on Catalina.

 

KeyCue

KeyCue

Do not use version 9.0 (or older) with Mojave!

KeyCue 9.1 contains improvements for stability and compatibility for all versions of macOS and is required for Mojave.

KeyCue 7.5 contains important improvements and fixes for all versions of macOS; version 8.0 fixes further important issues for El Capitan.

KeyCue 8.5 contains an important fix for High Sierra. Older versions may display an empty or crippled shortcut table on High Sierra.

Our recommendations

  • For all recent versions of macOS, we recommend KeyCue 9.4 or newer.
  • On Mojave, use at least KeyCue 9.1.
  • On El Capitan, use at least KeyCue 8.0.
  • On Yosemite, use at least KeyCue 7.5.
  • On Mavericks, use at least KeyCue 6.6.
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