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Contact us

If you have any questions that are not answered on this site, please do not hesitate to contact us.

However, before contacting our technical support department, please visit the product-specific FAQ pages.

EMail Support

E-mail is the best way to reach our technical support and customer service departments.

We offer separate e-mail addresses for technical support and customer service for every single product.

Please make sure to send your message to the appropriate address. This ensures to get the fastest possible reply.

If you don't know to whom to address your question, send it to , and your message will be re-directed to the most appropriate party.

Frequently Asked Questions

These pages answer frequently asked questions concerning our products.

Before contacting our support, we encourage you to visit the corresponding page to see whether your question has already been answered there.

frequently asked questions please visit
PopChar X (for Macintosh) FAQs for PopChar X
PopChar Win (for Windows) FAQs for PopChar Win
Typinator FAQs for Typinator
KeyCue FAQs for KeyCue

Technical Support

If you have any technical questions about one of our products, please use the built-in "Contact us" feature in the product itself. If you have a technical pre-sales question and have not installed the product yet, please use the corresponding link in the table to the right to contact us.

for technical support please contact
PopChar X (for Macintosh)
PopChar Win (for Windows)
Typinator
KeyCue

Customer Service

If you have any sales-related or licensing questions about one of our products, please please use the built-in "Contact us" feature in the product itself.If you have a sales-related or licensing pre-sales question and have not installed the product yet, please use the corresponding link in the table to the right to contact us.

for licensing/sales questions please contact
PopChar X (for Macintosh)
PopChar Win (for Windows)
Typinator
KeyCue
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