SharewarePublisher – Frequently Asked Questions
This page is an addendum to the SharewarePublisher User's guide.
We add new hints and problem solving tips to this page.
We will expand this page whenever we feel that a certain topic might be of public interest. If you have a question that is not answered here, please contact our technical support.
Questions and answers
I get an error message when trying to submit to Versiontracker.com and Download.com.
Versiontracker has been acquired by cnet (also running Download.com) recently, so they share the same submission platform at cnet.upload.com.
The problem you are experiencing is a known incompatibility between the site's upload cgi and the current version of Webkit. Safari and SharewarePublisher are both based on Webkit and are conseqently both affected by this problem.
We have already informed cnet about the problem and they reported back that they are working on it. Unfortunately this is something we cannot solve. We can just recommend following cnet's advise and use Firefox to submit to them until they have fixed the problem.
See the blog at upload.cnet.com for further details.
Why can't I use calendar popups in SharewarePublisher's web viewer?
The current version of SharewarePublisher does not support Javascript popup calendar views (used e.g., by Versiontracker and Download.com). These calendar pop-ups will lead to a blank page in the web viewer.
We are working on a solution for this problem. In the meanwhile, please use your preferred web browser for these sites.
What is the best procedure to install a newer version of SharewarePublisher?
To install a newer version of SharewarePublisher follow these steps:
- Quit SharewarePublisher.
- Locate your old copy of SharewarePublisher (most likely within the Applications folder) and move it to the Trash.
- Copy the new version from the "SharewarePublisher-Install" disk image to the Applications folder.
- Double-click the icon of the new version.