PopChar Win – Frequently Asked Questions

This page answers frequently asked questions concerning PopChar Win. When necessary, we add new hints and problem solving tips to this page.

We regularly update this page whenever we come across a topic that may be of interest for many PopChar users.

If you have a question that is not answered here, please contact our technical support.

Questions and answers

Does PopChar Win run on Windows 7?

Yes, starting with version 4.2, PopChar Win runs smoothly on Windows 7. If you want to use PopChar on Windows 7, we strongly encourage you to upgrade to the latest version of PopChar.

Does PopChar Win run on 64bit versions of Windows?

Yes, PopChar Win v 4.0 and newer runs natively on 64bit versions of Windows.

I know that there is a key combination for a specific character. Why doesn't PopChar show it?

In the current version, PopChar cannot display key combinations for certain characters. This will be improved in future versions.

My virus scanner reports a virus/trojan in PopChar Win. How to proceed?

Before we release a product, we test it with various anti virus tools from different manufacturers. Our products are furthermore being tested by various 3rd party institutions (see the certificates on our statements page).

To our best knowledge, our distribution builds should not be infected with any virus or trojan. If you encounter an error message in this regard, it might be a "false positive", i.e., a mistake of the virus scanner. Please let us know in this case, such that we can contact the manufacturer of the anti virus tool to look at and fix it.

Tips


See also the special topics covered on our Tips pages