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This page answers frequently asked questions concerning PopChar Win. When necessary, we add new hints and problem solving tips to this page. See also the special topics covered on our Tips Pages: |
We will expand this page whenever we feel that a certain topic might be of public interest. If you have a question that is not answered here, please contact our support. |
Does PopChar Win run on Windows 7?Yes, starting with version 4.2, PopChar Win runs smoothly on Windows 7. If you want to use PopChar on Windows 7, we strongly encourage you to upgrade to PopChar version 4.2 or newer. I know that there is a key combination for a specific character. Why doesn't PopChar show it?In the current version, PopChar cannot display key combinations for certain characters. This will be improved in future versions. |
My virus scanner reports a virus/trojan in PopChar Win. How to proceed?Before we release a product, we test it with various anti virus tools from different manufacturers. Our products are furthermore being tested by various 3rd party institutions (see the certificates on our statements page). To our best knowledge, our distribution builds should not infected with any virus or trojan. If you encounter an error message in this regard, it might be a "false positive", i.e., a mistake of the virus scanner. Please let us know in this case, such that we can contact the manufacturer of the anti virus tool to look at it and fix it. |