Privacy Policy

We take our customers' right to privacy very seriously.

In processing personal data, we are committed to complying with applicable data protection laws and regulations, in particular with the GDPR (in German: DSGVO) and Austria’s data protection and telecommunications legislation.

Of course, we will not sell, trade or rent information supplied to us by our customers. In general, we won't reveal any customer information except as may be required by law.

This includes contact information (including, but not limited to email address and phone number), as well as any data that customers supply to us in the course of interacting with us.

As long as you visit our website without supplying personal data, only the usual information stored in Apache log files (in particular your IP address, browser, referrer and some information about the pages visited) is recorded. This information is saved only as a precautionary measure to increase network and information security against attacks and intrusion and is deleted on a regular basis. Furthermore, visits to the website are evaluated based on these logs, but only for statistical purposes, a process in which individual users remain anonymous.

Apart from that we record personal information only when voluntarily submitted by the visitor. Such input can be entered, e.g., in our online store, or when visitors fill out other forms. Such information will be used exclusively by us and our partners (e.g., our payment provider MPay24) for the indicated purpose.

Google Analytics and Cookies

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google”). Google Analytics uses so-called “cookies”, text files stored on your computer, which enable an analysis of the way you use the website. The information generated by the cookie about your use of this website is usually being transferred to a Google server in the USA and stored there. According to the GDPR, our site uses IP anonymisation, so your IP address is truncated before being transferred to Google. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there.

On behalf of the operator of this website Google will use this information to evaluate your usage of the website, to generate reports about the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. According to Google, the IP address provided by your browser within the use of Google Analytics is not combined with any other data by Google.

You can prevent the saving of cookies by making the relevant setting on your browser software. However, we have to point out that in this case you may not be able to use all the functions of this website to their full extent.

Furthermore, you can prevent the transmission of the data generated by the cookie in relation to your use of the website (including your IP address) to Google and the processing of such data by Google, by downloading and installing the browser plug-in for the deactivation of Google Analytics.

Besides Google Analytics, our online store uses cookies to identify your shopping cart during your shopping process. We do not store any personal information like your name, address, or e-mail address in these cookies. These cookies will be destroyed when you quit your browser.


We send out a newsletter containing information about product updates, special offers, and company news about once a month, but only to customers who explicitely legitimate us to do so.

If you want to subscribe to our newsletter, please contact our customer service by e-mail or opt-in during your purchase in our online store. Every newletter also contains information how to unsubscribe. You can also unsubscribe by contacting our customer service by e-mail.

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